George thought he would never figure out his Medicare benefits...until he talked to a HICAP counselor
"I had a call from a patient in a hospital who said, I can't even lift my head off the pillow and they're trying to discharge me! In these situations, knowing your rights becomes critical." -Donna, HICAP Counselor
We received a $2,500 bill for a custom-fitted wheelchair cover, which was really just a couple of pillows. The HICAP counselor helped us fight this ridiculous charge and win." -Bonnie, family member
HICAP
Health Insurance Counseling and Advocacy
Mission
To provide accurate and objective counseling, advocacy, and assistance with Medicare, health insurance, and related health coverage plans for Medicare beneficiaries, their representatives, or persons imminent of Medicare eligibility, and to educate the public on Medicare and health insurance issues.
Origins
The 1984 State legislation established HICAP under the Department of Aging.
