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Frequently Asked Questions - General Questions
1. Whom does HICAP serve?
2. Who are the HICAP counselors?
3. How is HICAP funded?
4. How do I make an appointment?
1. Whom does HICAP serve?
HICAP services are available to current Medicare beneficiaries, those about to receive Medicare benefits, disabled adults, seniors and their families, and other representatives who want to learn more about buying health insurance or planning for their retirement. All HICAP services are free.
2. Who are the HICAP counselors?
HICAP counselors are volunteers, many themselves retired, who have completed a comprehensive training program and are registered by the California Department of Aging.
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3. How is HICAP funded?
HICAP is supported by a grant from the California Department of Aging. These funds are not tax dollars; HICAP is funded through fines and fees levied on health care insurance providers and their agents.
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4. How do I make an appointment?
For more information, or free individual Medicare-HMO counseling by email, you can contact the Orange County HICAP office at ochicap@coaoc.org make an appointment at your local senior center, or by calling
(714) 560-0424
(800) 434-0222
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