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(714) 479-0107
(714) 560-0424

www.coaoc.org
 

Facts

All California Ombudsmen are State-certified and investigate 50,000 complaints annually for 221,763 residents in 7,753 long-term care skilled nursing and assisted/residential care facilities throughout California.
Ombudsman
Advocates for resident’s rights in long-term care facilities.
 
Mission
 

To provide Long-Term Care Ombudsman Services, promote and facilitate the optimal environment for residents of long-term care, and preserve the resident’s rights to self-determination and dignity.

 
Origins
 

The Ombudsman program began in 1972 and was established in all states under the Older American’s Act.
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